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Today (5th June 2019) is World Environment Day and the launch of ABTA's Make Holidays Greener Campaign. This year we are encouraging all our customers and staff to Reduce, Reuse and Recycle while on holiday. Managing our carbon footprint here at Norad Travel is a core part of the company's CSR commitments.

We are conscious about how we as a business can play an active role to reduce emissions and improve energy usage to ensure that we provide a continued safe and strong environment for our children and their children's children.

Working in partnership with The CarbonNeutral Company, the UK's leading climate change company, we assist our corporate customers to offset carbon dioxide (CO2) emissions generated by their domestic and international travel by supporting renewable energy, energy efficiency and sustainable projects around the world.

We recycle all paper matter, cardboard and plastics and ensure these are taken away by specialists. We also supply every Norad staff member with a reusable water bottle to discourage the use of single-use plastics in the work place.

Norad Conference 2017 AM 1 59

The theme for 2019's Make Holidays Greener campaign is Reduce, Reuse, Reycle

Reduce, Reuse, Recycle is not a new concept, but it is more relevant than ever. Where possible we should all reduce and reuse environmentally costly resources as much as possible before recycling. These resources include everything from plastic to food waste and building materials to water.

How can I get involved?

This year we are encouraging all our customers and staff to Reduce, Reuse and Recycle while on holiday. To get involved all you need to do is take a look at the infographic below and make a pledge to make a difference. Click here to make a pledge on the Make Holidays Greener website and enter a prize draw to win a carry-on bag by sustainability leaders Patagonia.

Share your actions and get involved to help to ensure that people, wildlife and landscapes in your favourite destinations benefit from tourism as much holidaymakers do.

 

How to Reduce, Reuse, Recycle on Holiday

Click here to download a high res version of the infographic 

Norad Travel Group, the Hampshire-based travel agency, hosted their annual company conference at Hilton St. Anne’s Manor in Wokingham on Saturday 27th April.

The conference theme was ‘Getting to Know You: Reflections of an Industry’ with an agenda to further understand the industry and the company’s trusted suppliers. Several airlines and tour operators were invited as attendees to help stimulate industry discussion and supplier relationships throughout the day.

The trusted suppliers in attendance at the Norad Annual Conference were: African Pride, Air Canada, Etihad Airways, Kuoni, Lufthansa Group, Lusso, Travel 2 and United Airlines. All Norad staff attended the weekend event, in which Group Managing Director, Linda Foote outlined the conference theme together with an update on the business, which included congratulating Operations Director, Anna McGurk, on her recent appointment to the Norad board of Directors.

Norad Staff at Norad Travel Group Conference 2019

Company Chairman Mick Gibbs was unable to attend but left the following message for conference attendees: “As a Board we have always believed in what we do, not what others would have us believe and making those hard decisions when required. Choosing trusted partners along that journey is also another reason as to our success and this conference is the next step as we tackle the challenges ahead. I hope that each of you are proud of our collective achievements and that as we all work as a Group we start to really unleash the incredible acumen we hold as a team to deliver day in, day out the ultimate in customer services and travel related solutions.”

The supplier panel featured Kevin Young - Senior Account Manager at The Lufthansa Group, Matt Lane – Key Account Manager TMC at Etihad Airways, David Holland – Director & Co-owner at African Pride and Gareth Hulmston – Sales Director at Lusso. The panel discussed topics around supplier relationship building and each panelist described what a successful supplier relationship looked like to them, together with the challenges they face within the ever-changing travel industry.

Supplier Panel | Norad Travel Conference 2019

Speaking after the panel, David Holland – Director & Co-owner at African Pride said, “We have worked with the Norad Travel Group for a number of years and enjoy a mutually successful and beneficial relationship. The opportunity to be involved in their annual conference and engage with staff across all departments was too good to miss.”

David Holland and Team African Pride | Norad Travel Conference 2019

Kevin Young – Senior Account Manager at The Lufthansa Group was pleased with the outcomes of the conference and added “Working with the Norad Travel Group is a true partnership in so many ways. The openness and exchange from all members of the Norad Team is fantastic. Being asked to support and attend the 2019 Conference was an immediate ‘ Yes ‘  from myside. The theme of the conference ‘ Getting to Know You ‘ was absolutely perfect and the organization was seamless. I really got to know the Norad Team throughout the Conference, especially during the fun filled activities of the afternoon and evening! Great job Norad and thank you for allowing me to be part of your day.” 

The conference concluded with an annual raffle prize draw in which Norad staff won numerous prizes thanks to generous donations from our trusted partners, key hotel partners and the Directors of Norad.

Winning Team | Norad Travel Group Conference 2019

Group Finance Director Tara Foy was delighted with the results of the conference, which concluded with an evening dinner and party. “It’s truly energising to see our people so engaged with our brand vision and have the opportunity to be able to build personal and business relationships with some of our most trusted suppliers.”

Trusted Partners and Directors | Norad Travel Group Conference 2019

Saturday 18th May, 10:00-15:00 - Grange Centre, Midhurst

Free Entry . Tour Operator Stands . Local Vendors . Free Face Painting . Treasure Hunt . Colouring Competition . Refreshments

WIN £250 Holiday Voucher

Please RSVP to This email address is being protected from spambots. You need JavaScript enabled to view it. or call on 01730 892298

After the success of our last few showcases, we are organising an exciting Family Holiday Show, taking place on 18th May.

Joining us in this fun and informative day will be representatives from a range of the UK’s best loved tour operators, specialising in all areas of expertise, from UK breaks to luxury holidays and cruises to fly drives. Local suppliers such as a traditional toy shop and a company that makes delicious cupcakes will also be attending.

The Family Holiday Show | Tour Operators

There will be raffle with £250 as the top price to go towards your next holiday to win on the day, along with many other prizes. The day includes free activities such as a treasure hunt, face painting, and a colouring competition to win a £10.00 book token. Tea, coffee and biscuits will be provided complimentary.

We do hope you can join us.

Please RSVP to This email address is being protected from spambots. You need JavaScript enabled to view it. or call on 01730 892298

Tour Operators:

Classic Collection Holidays

The Family Holiday Show | Classic Collection

Classic Collection Holidays, is an award-winning specialist tour operator.  We feature Luxury tailor-made holidays offering a friendly and knowledgeable service.  Our range of destinations include the Mediterranean, Italy, Croatia, North Africa and a great long haul programme to Antigua, Bermuda, Barbados, Grenada and NEW for this year, the stunning, St Lucia. Our newest Lakes and Mountains brochure, offers Austria and Switzerland, Swiss Rail travel and the infamous Orient Express.  

Lusso

The Family Holiday Show | Lusso

At Lusso we believe you should demand more from your luxury travel company. Handpicked resorts in stunning surroundings? Of course. The highest levels of service? Naturally. Full financial protection for your holiday? Absolutely.

Superbreak

The Family Holiday Show | Superbreak

Super Break has been a short break specialist for over 30 years. And we pour all that knowledge, experience and passion back into creating your perfect escape. It powers everything we do.

Choosing Super Break allows you to book every element of your trip in one simple place; 2-5 star hotels, rail travel, Eurostar, flights and mini-cruises, plus all the little extras that help make each break really special.

From theatre tickets and events to sightseeing and attractions around the UK and overseas, we help tailor the entire package exactly how you want it.

So when you’re ready for your next much-needed escape, trust us to create a truly unique and unforgettable short break.

North American Travel Service

The Family Holiday Show | North American Travel Show

North America Travel Service has been expertly creating holidays to the USA & Canada for over 45 years. We have a wealth of specialist knowledge and a wide selection of holiday options across all 50 US states as well as all 13 Canadian provinces & territories.

Transun

The Family Holiday Show | Transun

Transun is an independently owned specialist tour operator with over thirty years’ experience in operating to the Arctic. We offer a selection of magical trips to meet the real Father Christmas in his time-honoured home, Lapland. Our specially-designed breaks for families show Lapland at its truest and our dedicated team will ensure that everything is taken care of along the way.

Travel2

The Family Holiday Show | Travel2

Travel 2 has been committed to sending customers to an array of worldwide destinations for over 36 years. In that time we’ve worked hard to become the experts you can trust in building your clients’ dream holidays. We work with all of the world's top airlines, over 100,000 hotels, tours and rail suppliers, car hire companies, and more than 35 cruise lines to plan and book everything from flights, accommodation, cruises, tours and excursions, to luxury getaways and group travel.

African Pride

The Family Holiday Show | African Pride

Creating exceptional journeys requires an exceptional travel company. We believe our knowledge of southern and east Africa is unparalleled, that our creativity in designing itineraries is unrivalled and that our familiarity with the destination is unmatched.

Captivating Cuba

The Family Holiday Show | Captivating Cuba

Captivating Cuba is a totally independent and fully ATOL bonded boutique specialist tour operator, with more than 25 years’ experience providing high-quality tailormade travel to Cuba and beyond. Our friendly, experienced and approachable travel designers are passionate about providing authentic journeys throughout Cuba packed with personality, and we really do care that your holiday with us is special.

Visit Orlando

The Family Holiday Show | Visit Orlando

Start planning your dream vacation to Orlando! Find theme parks from Walt Disney World® Resort and Universal Orlando Resort™ to SeaWorld® Orlando and LEGOLAND® Florida Resort. Discover attractions you can’t experience anywhere else. Explore countless other things to do while you’re in town, and get trusted, complimentary trip-planning advice before and after your arrival.

 

 

Liss’ local travel agent, Sarah, has just returned from a wonderful week in India with a mix of Norad travel guests from our Trowbridge and Liss branches. Read Sarah’s day-to-day India diary below.

Day 1 – Our Delhi Journey Begins!

After a 7 ½ hour flight from Heathrow we landed in Delhi ready to begin our India adventure. Our 12-person strong group was ready to be immersed in the culture, history and natural beauty that makes India such a bewildering destination.

Heathrow Airport | Incredible India Group Tour

After checking into our hotels, we met our tour guide, Saket who would be with us for the duration of the trip. Saket is a local resident of Delhi and a freelance tour guide of India. Eager to start our adventure, we spent our first evening exploring Delhi’s markets and learning about the spicy and aromatic ingredients they use for cooking. Saket then took us to a traditional Delhi household to learn the nuances of North Indian home cooking. We were hosted by the lovely Jyoti who taught us how to make amazing vegetable curries, soft and delicious naan bread and crunchy poppadoms! It was a unique, intimate experience and everyone enjoyed their first taste of authentic Indian cuisine.

Indian Home Cooking | Incredible India Group Tour

Day 2 - A full day sightseeing of both Old and New Delhi

Our first full day was spent sightseeing around both old and New Delhi. In the morning we covered Old Delhi, visiting the Jama Masjid – which is the principal mosque as well as the largest and most well-known mosque in India. We then headed to Raj Ghat, a memorial dedicated to Mahatma Gandhi - Indian activist, leader of the Indian independence movement and known as ‘the Father of the Nation’. The highlight of the morning was a hectic rickshaw cycle through the mile long Chandni Chowk, popularly called the Silver Street. It was absolute chaos but a lot of fun and lovely way to see the back streets.

Rickshaw Rides | Incredible India Group Tour

We then headed to New Delhi for the afternoon where we discovered Qutab Minar, the tallest stone tower in India, and the Humayun Tomb. We finished our afternoon at the Gurudwara Bangla Sahib, an important historical and religious location in India. The iconic tank, which can still be seen in the temple compound, was apparently blessed by the Guru himself and can cure people of small pox and cholera. The building is an impressive piece of architecture and we had the pleasure of going inside into the kitchen and seeing food being prepared for hundreds of people. Some of the group got involved and used their new culinary knowledge from the previous night to help roll out naan bread.

New Delhi Landmarks | Incredible India Group Tour

Day 3 – Agra

This morning was our first experience of a train journey in India, and we were pleasantly surprised. After a comfortable two-hour journey, we arrived in the city of Agra, in northern India’s Uttar Pradesh state. Our first destination was Agra Fort, a beautiful red-stone fortress which was the main residence of the emperors of the Mughal Dynasty until 1638, when the capital was shifted from Agra to Delhi. No visit to Agra is complete without a visit to the Taj Mahal and timing our visit at sunset ensured that the group wasn’t left disappointed by the view!

Taj Mahal and Agra Fort | Incredible India Group Tour

Day 4 – En-Route to Ranthambore

We left Agra with our next stop being wildlife reserve, Ranthambore National Park. We took the bus, finishing the last leg of the journey off by train. En-route we visited the UNESCO world heritage site of Fatehpur Sikri. Fatehpur Sikri is an ancient fortified city home to a stunning mosque and three palaces, built by Mughal emperor Akbar.

Day 5 – On a Tiger Hunt

We had a very early start this morning as we departed on our first morning game drive in Ranthambore National Park. We were lucky enough to spot a tiger wandering in the distance which was an amazing moment!

Tiger in Ranthambore National Park | Incredible India Group Tour

We went out again in the afternoon and couldn’t believe our luck as once again we had another amazing tiger sighting! This time the tiger was much closer to our jeep. The tiger had just come up from the river and walked right in front of us before lying in the middle of the road for a couple moments, giving us the perfect photo opportunity. It was an incredible moment and the highlight of the tour for many. Along with the tigers we saw marsh crocodiles, eagles, storks and peacocks.

Tiger in Ranthambore National Park | Incredible India Group Tour

Day 6 – Jaipur

After saying goodbye to the wildlife in Ranthambore, we took a 4-hour bus journey to Jaipur. Also known as the Pink City, Jaipur is the capital of Rajasthan. The Pink City gets its nickname from the pink sandstone which was used to construct the buildings in the old walled city. We spent the evening at Dera Amer Elephant Safari where we were treated to an up-close experience with the elephants in camp. We spent some time washing and feeding the elephants which was a wonderful way to get to know these magnificent creatures in a caring environment. We then had dinner and drinks around an open fire in camp to finish off a magical evening

Dera Amer Elephant Safari | Incredible India Group Tour

Day 7 - Our last full day sightseeing

Today was our last full day before heading back to Delhi for our flight home. We woke up early to make sure we made the most of our day. Our first stop was Amber Fort, located just outside Jaipur. This magnificent fort comprises an extensive palace complex, built from pale yellow and pink sandstone, and white marble, and is divided into four main sections, each with its own courtyard.

day 7 1

En-route back to Delhi we stopped at the 'Palace of The Winds’, otherwise known as Hawa Mahal. It is really an elaborate facade behind which the ladies of the court used to watch the daily goings on in the street below. The magnificent palace is enclosed by high walls and set amidst fine gardens and courtyards. It includes the Chandra Mahal and Mubarak Mahal palaces and other buildings in the palace complex, all of which are adorned with exquisite colours and paintings.

Jaipur | Incredible India Group Tour

For the final stop of the tour some of the group went to Astronomical Observatory made by the Maharaja of Jaipur. It is one of the five such astronomical wonders constructed by Sawai Jai Singh and makes accurate predictions even to this day.

After an adventure and culture filled seven days I’m sure the whole group slept sound in the Delhi airport hotel before our morning flight back to the UK. I hope that the group were able to experience a taster of India and through the itinerary we put together you can see why I love this beautiful country so much. It won’t be long before I return as it seems to get more and more under my skin and each time I leave I just want more.

Sarah at the Taj Mahal | Incredible India Group Tour

Has the India group tour piqued your interest in India or a group tour? Why not call Sarah and discuss your next adventure.

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T: 01730 892298

 

I thank you for leading us on our lovely Indian trip. The itinerary was great, with  an enormous amount packed in, all very varied. The BBQ with the elephants, cooking demo and for me a visit to my old home were wonderful not forgetting Agra and all the forts and Indian history.  All the hotels were comfy and the quality of the food was superb. The train journeys were quite an experience and not to be missed and it was lovely to see the country side and talk with fellow travellers about their country.  Our guide Saket was very charming and you kept us all in step and on time, even when we went off piste... a miracle of diplomacy! Our group jelled really well and we had some lovely laughs thanks to you. Not forgetting the TIGERS. It was a wonderful experience and I would recommend it (Norad) to anybody.  Jilly Caesar

 

This was an itinerary with plenty of content, ideal for showing off the best of the Golden Triangle. I had never been before and I had high expectations that this would be a good trip, and these were most definitely met! Sarah was an excellent host on behalf of Norad Travel - she went out of her way to make sure that everyone was happy and well looked after, with any queries posed by the group being answered promptly and keeping us informed along the way.  One person in our party had the misfortune of her suitcase not turning up at Delhi.  Sarah handled this very efficiently - went with her to get replacement clothes, chased up the luggage (which arrived the following day), and dealt with the claim form.

All in all, a thoroughly successful and highly enjoyable trip, which I will remember for a long time to come. Marina Voak

 

I seem to have a bit of jet lag still but I really enjoyed the holiday. So many lovely people in our group and that we met en route. Sarah did a great job helping make things run so smoothly and I am very appreciative of the help she gave me with the food and support. We were truly privileged with the tiger sightings! June Sowerbutts

 

The tour was outstanding and delivered everything promised in the brochure. Sarah was so helpful at the airport when my suitcase was lost by the airline, and later when I had to go to replace some clothes, that it did not seem such a disaster at the time. It was a good mixture of people on the trip ,a group that got on well together. I hope we get the chance to cross paths again in the future. Christine Smith

Name: Melanie Peters

Job Title: Travel Consultant

Office Phone Number: 01452 260188

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Countries Visited: Barbados, Antigua, British Virgin Islands, St. Lucia, Maldives, Mauritius, Seychelles, Oman, Abu Dhabi, Jamaica, St. Kitts, Cuba, Bahamas, Mexico, U.S.A

"I have been an independent travel agent for 27 years and I absolutely love it! I take great pleasure in finding the perfect holiday for my clients and with the variety of holiday we can offer, every day is different."

Favourite Holiday: Staying in the beautiful hotels of Mauritius. Shining beaches, warm sunny weather and friendly locals make this island a must visit. There is plenty see and do on the island such as visiting some of the numerous waterfalls and national parks or heading to Port Louis for some shopping and culture.

Name: Cheryl Speck

Job Title: Travel Consultant

Office Phone Number: 01452 260188

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Countries Visited:  France, Spain, Germany, Switzerland, Iceland, Italy, Ibiza, Menorca, Majorca, Lanzarote, Mexico, Jamaica, Barbados, St Lucia, Antigua, U.S.A

"It has always been my dream to work within the travel industry. I have recently started with Norad after working for Virgin Holidays. I am also a sandals specialist. I bring extensive knowledge and experience of travel, which is something I have always been passionate about. Being an independent Travel Agent, I love that we can offer a huge range of holidays to our customers. I love being able to create a once in a lifetime experience for my customers and providing great customer service."

Favourite Holiday: It’s hard to choose one favourite destination as they are all so unique and diverse. Barbados for me was very action packed and fun, with a great choice of things to do. Swimming with the turtles and snorkelling in the most beautiful warm turquoise sea is a memory i will never forget. We had a blast dancing with the locals at Oistins on the Friday Fish Fry night and eating the most wonderful Caribbean food in St Lawrence gap.

I am a beach lover and the most beautiful beaches I have ever experienced are in Antigua. Upon arrival in Antigua you are greeted with the motto “Welcome to Paradise“ which is ceartainly no understatement. Antigua has a very laid back, relaxing and friendly vibe with the most stunning beaches I have ever seen. My most memorable moments were visiting Shirley Heights for amazing sunset panoramas, watching the pelicans diving in the sea, and eating freshly caught fish for dinner.

Customer Reviews and Testimonials:

Absolutely brilliant, would highly recommend Cheryl, got us a brilliant deal, they beat online prices. Wouldn’t go anywhere else, excellent place to book holidays - Amy Penny

Decided to go through Norad Travel as was told they had good customer service. I dealt with a Woman called Cheryl. She managed to sort out everything I wanted and even went beyond helping point to get me a phenomenal price and expertise to Amsterdam. If your looking for great customer experience and great prices, NORAD travel is the place and Cheryl was the woman behind it

 

Cheryl Speck