Privacy & Legals

Written by 
  • 17 May 2016

Terms of Use

This site is owned and operated by Norad Travel Ltd. By accessing and/or making any use of and/or linking to this site you are agreeing to be bound by these terms of use (as amended from time to time) and the uses we make of data relating to you (as described below). If you do not agree to the terms of use please do not access or use this site.

These terms of use supersede any prior agreement between us relating to your use of this site. You acknowledge and agree that in using this site you do not rely on, and shall have no remedy in respect of, any statement, representation or warranty or understanding of any other person other than as expressly set out in these terms of use. You also acknowledge and agree that the only remedy available to you for any breach of these terms of use shall be for a breach of contract under these terms of use. Notwithstanding the foregoing, in the event that there is any conflict or inconsistency between these terms of use and any agreement we have with your company, the agreement will prevail. Nothing in these terms of use shall operate to limit or exclude liability for fraud.

Limits of use: You may not use the site or services offered on or through it for personal gain and you may not sell or provide to any third party, or otherwise profit from, any of the services or information (nor any modification, adaptation or analysis of them) available on or through this site.

Privacy Policy: When you visit this site we will only collect data that will personally identify you (the "Data") when you use the site's various contact facilities (e.g. Feedback). We will only use the Data to phone or e-mail you (as requested) and to deal with any matters arising as a result of that contact. We will delete the Data once the matters arising from your contact with us have been dealt with. If you wish to delete, deactivate or amend the Data, or find out what Data (if any) we are holding about you, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. We will not sell the Data to anyone. We will not disclose the Data to third parties except as necessary to deal with matters arising from your contact(s) with us, or in the unlikely event that we believe in good faith that we are required to do so: (a) by court order or other legal/regulatory requirement; or (b) in order to protect our rights/property or those of our clients and/or their employees. This site does use cookies. Please see cookies section for more information.

Limited license: You are granted a limited licence to download the materials contained on this site to a personal computer, and to print a hard copy of the materials contained on this site, solely for your personal, non-commercial use, provided that all copyright, trade mark and other proprietary notices are left intact. Translation, re-transmission, distribution or other use of the materials contained on this site on any other internet site or other media is strictly prohibited. Framing of this site or any part of it on any other site, or mirroring this site on another server, is also prohibited. The grant of this limited licence is conditional upon your agreement to and compliance with all of these terms of use. Software (if any) made available to download from this site is either owned by or licensed to us. You may only use such software in accordance with the end user licence accompanying that software or, where there is no such licence, you are granted a non-exclusive, non-transferable licence to use the said software for using this site in accordance with these terms of use. All rights of any sort relating in any way to this site (including, but not limited to, those relating to its content, branding and the services, software and any other materials made available on and through it) which are not granted to you in accordance with these terms of use are hereby expressly reserved to us or, in the case of other brands, names and logos featured on this site, their respective owners.

Disclaimer and limitation of liability: (a) This site, its content, any use you choose to make of it and any link(s) you establish to it, is provided and permitted without any representations or warranties of any kind, whether express or implied, and we disclaim all such representations and warranties so far as permitted by law. We do not warrant that information contained on this site is accurate or up-to-date, or that the services and travel products referred to on it represent best value, nor do we warrant that the site (or any part of it) will always be accessible, fully functional or free from errors and viruses. (b) So far as permitted by law, we exclude all liability (whether or not caused by our negligence) for all wasted time, all loss/corruption of data, all loss of profits, opportunities and goodwill, and for all indirect, consequential and punitive loss or damage(s) arising from or in relation to use of this site and/or the material on it and/or links to it, even if it was reasonably foreseeable or we have been made aware of the possibility of such loss/damage(s). (c) Our total aggregate liability in respect of direct loss shall be limited to a maximum of 25 per claim or series of related claims. (d) Nothing in these terms of use shall limit our liability for loss or damage for death or personal injury caused by our negligence, nor for any fraudulent misrepresentation made by us or those under our control. (e) If you are using this site as a consumer then nothing in these terms of use shall in any way limit your statutory rights.

Links to this site: You may establish a link to the home page of this site on the condition that you agree to and comply with these terms of use and, in particular, the following: (i) you must notify us in writing at the address set out below at least 1 week before you establish your link; (ii) unless we confirm otherwise to you in writing, the link must only be to the homepage of this site; (iii) the link(s) to this site will be one-way (i.e. not reciprocal); (iv) you may not use any of our logos on your site to establish any link(s) without our prior written consent; (v) you will not feature nor permit to be featured on the linking site(s) any material which is in any way disparaging of this site or Norad Travel Ltd more generally; and (vi) we reserve the right at any time to require you to remove or modify any link(s) and you agree to do so forthwith upon our request. Please note: By establishing any link(s) to the site you agree to comply with these terms of use.

Links to other sites: This site contains links to third party sites. You should be aware that we do not control all of the sites reached through those links and are not responsible and accept no liability for the content, security or the privacy practices of linked sites which we do not control. The existence of a link from this site does not imply any endorsement or approval of any goods, services, opinions or other material(s) of any sort made available on or through sites which we do not control. Please note: ABTA protection may not apply to the third party sites which are accessible from this site.

Severability: If one or more of the provisions of these terms of use are at any time found to be invalid by a court, tribunal or other forum of competent jurisdiction, or otherwise rendered unenforceable, that decision shall not invalidate or void the remainder of these terms of use. These terms of use shall be deemed amended by modifying or severing such provisions as necessary to render them valid, legal and enforceable while preserving their intent, or if that is not possible, by substituting another provision that is valid, legal and enforceable which materially gives effect to their intent. Any invalid or unenforceable provision or provisions shall be severable from these terms of use so that the validity or enforceability of their remaining provisions, or the validity of the provision(s) in question in any other jurisdiction, shall not be affected.

Change of terms of use: We may alter, adapt or otherwise change these terms of use from time to time. Your use of this site or any service(s) made available on or through it will constitute acceptance of those amended terms of use and you should review them before conducting future transactions or making any further use of this site. These terms of use shall not constitute or be deemed to constitute a partnership, joint venture or contract of employment between us. You may not assign, sub-license, sub-contract or otherwise transfer any of your rights or obligations under these terms of use without our prior written consent. Headings in these terms of use are for convenience only and are not to be taken into account when construing these terms of use.

Governing law: Use of the site is governed by English law, and you agree to submit any claim or dispute arising in relation to, out of, or in connection with this site (and any use you make of it or the services and/or opportunities offered through it) to the non-exclusive jurisdiction of the English courts.

Limited license: You are granted a limited licence to download the materials contained on this site to a personal computer, and to print a hard copy of the materials contained on this site, solely for your personal, non-commercial use, provided that all copyright, trade mark and other proprietary notices are left intact. Translation, re-transmission, distribution or other use of the materials contained on this site on any other internet site or other media is strictly prohibited. Framing of this site or any part of it on any other site, or mirroring this site on another server, is also prohibited. The grant of this limited licence is conditional upon your agreement to and compliance with all of these terms of use. Software (if any) made available to download from this site is either owned by or licensed to us. You may only use such software in accordance with the end user licence accompanying that software or, where there is no such licence, you are granted a non-exclusive, non-transferable licence to use the said software for using this site in accordance with these terms of use. All rights of any sort relating in any way to this site (including, but not limited to, those relating to its content, branding and the services, software and any other materials made available on and through it) which are not granted to you in accordance with these terms of use are hereby expressly reserved to us or, in the case of other brands, names and logos featured on this site, their respective owners.

IATA/ABTA/ATOL/ Advantage: This site is owned and operated by Norad Travel Ltd Registered Office Suite 4, Oakfield Barn, Brows Farm Business Park, Farnham Road, Liss, Hampshire GU33 6JG. Directors: Linda Foote Mick Gibbs Tara Foy. ABTA membership Nos: P6817, P6969 and J4530; IATA: 91 216366 | 91252372 | 91 2 16366 ATOL 6758 The Air Holidays shown are ATOL Protected by The Civil Aviation Authority, and we act as agents for Licensed tour operators; the relevant ATOL Number is displayed with each holiday shown. The Flight bookings we make are also ATOL protected, except when tickets for scheduled flights are sent to you within 24 hours of payment being accepted, or where your payment is made direct to the airlines. ATOL Protection extends primarily to customers who book and pay in the United Kingdom. You can find out more by following the links to the relevant Licensing bodies websites ABTA www.abta.com IATA www.iata.org ATOL www.caa.co.uk Our normal hours of business are 9am - 5pm on weekdays excluding bank holidays and 09.00 - 12.30 Saturdays. We are Closed on Sunday Business Travel Department is open Monday - Friday 08.30 - 17.45 We operate a 24 Hour Emergency Service for our Registered Clients outside of these hours. You can contact us by ringing 01730 894700; or by writing to us at the above address; or by using our contact facilities on this site.

 

 

 

Equalities Policy Statement

Written by 
  • 17 May 2016

Committed to equality of opportunity in employment and services

Norad Travel Group Ltd wants to create a culture where people of all backgrounds and experience feel appreciated and valued. It is totally committed to achieving equality of opportunity in service delivery and employment. Customers who access services, job seekers and employees will be treated fairly and without discrimination. Discrimination on the grounds of race, nationality, ethnic or national origin, religion or belief, gender, marital status, sexuality, disability, age or any other unjustifiable criterion will not be tolerated.

The Norad Travel Group Ltd is opposed to all forms of unlawful and unfair discrimination (including harassment of any kind). The Group through its Company Procedures will take appropriate action wherever instances of discrimination and harassment occur, in the delivery of services and in the course of employment. It will work effortlessly with its partners and employees to develop effective procedures and policies to combat all forms of unlawful discrimination and to share good practice.

The Group will fulfil its legal obligations under the Sex Discrimination Act 1975, Equal Pay Act 1970 (as amended 2004), Race Relations Act 1976 (as amended 2000), the Disability Discrimination Act 1995, the Employment Equality (Sexuality) Regulations 2003, the Employment Equality (Religion or Belief) Regulations 2003 and other European Union Employment Directives, such as that covering age.

Work with us

Written by 
  • 17 May 2016

JOIN US - YOU'LL BE IN SERIOUSLY GOOD COMPANY

The Norad Travel Group is firmly established throughout Southern England as a leading provider of travel services to both corporate clients and leisure travellers alike. Our reputation has been built on a service culture that champions excellence, integrity and innovation in everything we do, so it is no surprise to learn that we believe the secret to success lies in having the very best people across all of our teams.

And as an ambitious and rapidly expanding presence in the UK travel marketplace, we are always on the lookout for additional vibrant, hard-working and charismatic travel professionals, particularly those who instinctively go the extra mile for their customers.

Does this sound like you?

Current Vacancies

No current Vacancies

Press Centre

Written by 
  • 17 May 2016

Welcome to our press centre

We hope you find this a useful resource for viewing recent news including press releases and media coverage across our group.

Recent news stories

About the Norad Travel Group

Norad Travel Group is a full service specialist travel management and leisure travel organisation with headquarters in Liss, Hampshire.

Formed in 1981, we are members of the influential Guild of Travel Management Companies and partners in the Advantage consortium of independent travel agency companies. Chairman Mick Gibbs is also chairman of the Focus Group within Advantage comprising nearly 70 travel management specialists whose collective buying power is in excess of £10 billion.

Press enquiries:

In the first instance please contact:

Nicola Green
Marketing Manager
Telephone: 01730 897048
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Our CSR Commitment

Written by 
  • 17 May 2016

Managing our carbon footprint

Climate change and what the world can do to help protect the environment have never been more important. Corporate Social Responsibility is taking greater importance in industry with carbon trading and emission reductions high up on the agenda of many of our customers.

Working in partnership with The CarbonNeutral Company, the UK's leading climate change company, we assist our corporate customers to offset carbon dioxide (CO2) emissions generated by their domestic and international travel by supporting renewable energy, energy efficiency and sustainable projects around the world.

At Norad, we too are conscious about how we as a business can play an active role to reduce emissions and improve energy usage to ensure that we provide a continued safe and strong environment for our children and their children's children. We recycle all paper matter, cardboard and plastics and ensure these are taken away by specialists.

"Overall CSR is about making an impact on the community in which you operate, whether this is about responsible consumption of energy, in office recycling, or making more responsible travel decisions".

Working with the local community

Having a local community pressence is very important to us at Norad Travel Group. We often hold events such as coffee mornings and holiday shows in the local area which are always free entry and help promote local trade. As part of our community support we are commited to supporting a numer of local charities, events and clubs.

We are proud supporters of The Joe Glover Trust, a local children's cancer charity and sponsor their annual golf event. We also sponsor the annual Churchers College golf fundraising day.

golfdaycollage

Norad Travel Group have sponsored local junior football team, Liss Athletic Scorpions, since 2017 where they started their first season as an under 8 squad. After a successful couple of seasons and several growth spurts, Norad are happy to sponsor the Liss Scorpions' kit and training jackets.

Liss Scorpions

 

Gearing for Growth


  • 20 April 2016

News Release - 26 February 2016

 

Norad Travel Group has announced changes to its management structure and key personnel as it pursues Chairman Mick Gibbs’ ambitious growth plans for the expanded business. 

News Release - 2 March 2016


Norad Travel Group has underlined its growth intentions with the announcement that the company is to acquire an influential Northern Ireland independent agency. Enniskillen-based Erne Travel becomes the latest business to join the Group, following the successful assimilation of Howard Travel, the West Country holiday specialists bought in January last year.

Our Team

Written by 
  • 14 April 2016

Travel specialists at your fingertips

With 50 staff, the Norad Travel team is an experienced and professional network across the full travel spectrum. Hand picked for their unique skills and approach, employees work to deliver exceptional industry-leading services in both the corporate and leisure travel specialisms.

The company is led by an award-winning leadership team with the drive to make Norad Travel as good as it can possibly be.

Mick Gibbs - Chairman & CEO

Mick is the Group Chairman and majority shareholder of Norad Travel Group Ltd and brings to the team over 26 years of Business Travel and general management experience and the last 20 years in Senior/Directorate Roles including Pickford’s, Britannic, Portman Automobile Association.

Linda Foote - Managing Director

As Norad Travel’s longest serving Director, Linda has seen the company grow from its humble beginnings thirty five years ago to becoming one of the market leaders in today’s independent travel arena. As a key shareholder, Linda is responsible for the growth of all aspects of the business and takes a keen interest in the local communities across our sites in Hampshire, Wiltshire and County Fermanagh. We were proud winners of East Hampshire’s Hospitality, Tourism and Leisure Business Awards in 2013 and are active members of the Hampshire Chamber of Commerce.

Tara Foy - Finance Director

Prior to joining the Norad Travel Group, Tara spent nine and a half years working for a top 100 firm of Chartered Accounts where she qualified as a Chartered Accountant and gained valuable experience in all areas of accountancy, audit and tax. The opportunity of a new challenge led Tara to join the Norad team in August 2011 in a new role as their Financial Controller and relishes the extended remit to include our HR responsibilities.

Anna McGurk - Operations Director

Starting with Norad in November 2003, Anna has been instrumental in the successful growth of our business travel division. She is responsible for all aspects relating to the division including staff management, client relations, supplier management, system implementation and maintenance, management reporting and day to day financial reconciliation.

 

Vision and Values

Written by 
  • 14 April 2016

Our vision

To be the best in everything we do, to be highly regarded as a Group with excellence integrity and innovation at every point of contact with our people, customers and suppliers.

Our values

Excellence, Integrity, Innovation with a continuous open learning culture to deliver service, value and benefit.

To respect trust and work with honesty and openness create a business where our staff, customers and suppliers feel valued and want to contribute to improve our overall business proposition.

 

 

The Norad Academy

Written by 
  • 14 April 2016

Centre of Excellence

At Norad Travel Group we believe fervently in the promotion and development of youthful talent in order to grow our business and reputation as one of the UK's leading travel organisations.

Founded in 2012 the Norad Academy provides the structured framework within which our investment in the travel specialists of tomorrow takes root and flourishes.

Stepping onto the career ladder

It can be hard for young people breaking into the world of work, especially without A Levels or a degree-level education. The Norad Academy was created out of our vision to support the local community by offering young people an opportunity to succeed regardless of their education and background.

Hannah Codling and Chloe Gibbs were the first to embark on the scheme.

“My first perception of the academy was that it would take us a while to understand the industry and to be confident within the company however we have progressed at a fast pace and we have received all the appropriate training and learnt all the skills needed to work within the travel industry successfully.” Chloe Gibbs

“The biggest skill Norad has given me is probably the confidence to be able to interact with not only the clients, but with my colleagues too as I’d never been in this sort of working environment before.” Hannah Codling

Joining as trainee travel consultants they assisted clients with travel quotes over the phone and by email, but their ambitions reach further.

“My main aim is to continue working and improving my skills and knowledge within business travel to hopefully work up to senior level consultant.” Hannah Codling

If you are aged 17-19 years and would like to be considered for our next intake of academy students, please email your CV to Tara Foy This email address is being protected from spambots. You need JavaScript enabled to view it.. No experience or qualifications necessary.

 

We thank our partners for their generous support of the Academy.

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