Now summer is over and colder weather is upon us, there's nothing better than the feeling of having your next holiday all booked up so you've got something to look forward to.

The latest holiday inspiration from our award-winning travel agent Joe Teixeira, who heads up Norad Travel Gloucester.

Norad Travel, the local independent travel agency from Norad Travel Group, brought the sunshine to Midhurst on Sunday 29th October with their second successful Holiday & Travel Show of the year. 

The Joe Glover Trust, Norad Travel Group's chosen charity held a fundraising Golf Day at the brand new Boundary Lakes Golf Course on Thursday 3rd August 2017.


It's competition time! We have teamed up with the pampering experts at The Spa at Old Thorns to give away a fabulous spa day for two people at The Old Thorns, Liphook.

Refer a Friend Programme

The Norad Travel Group Refer a Friend Programme allows customers of the Group businesses, including Norad Travel, Howard Travel and Erne Travel, to earn Holiday Credits towards future holidays by referring friends to Norad Travel Group.

In participating, you are agreeing to the terms and conditions below.

How to earn Refer a Friend Holiday Credits

You will earn credits to be used on future holidays when: (i) a referred friend clicks on their referral link to create a valid Norad Travel Group account that complies with our Terms of Business; and (ii) the referred friend subsequently books a holiday with us. The referring customer must not travel on the qualifying holiday booked by the referred friend.

The referred friend will earn credit when clicking on a referral link and creating a valid Norad Travel Group account that complies with our Terms of Business.

The holiday credit amount described in the referral invitation or accompanying promotional materials will be credited to the referring customer when the referred friend pays the balance of the qualifying holiday.

Qualifying Holiday

To qualify the holiday must consist of flights and accommodation. The qualifying holiday must have a minimum spend total equivalent to £750 per person.

Redeeming Holiday Credits

Holiday Credits may only be redeemed by:

(i) The referred friend upon booking and paying the balance for a qualifying holiday. Referred friends must specify their referral code when booking their holiday with us to redeem Holiday Credits.

(ii) The referring customer once the referred friend has successfully paid the balance of the qualifying holiday booked.

We will add or deduct your Holiday Credit onto your account at these stages. Holiday Credits are for promotional purposes; they have no cash value and may not be transferred or exchanged for cash.

If for any reason you believe that there is a discrepancy regarding your balance of Holiday Credits, please contact us. All decisions regarding your balance will be final and at Norad Travel Group’s sole discretion.

Referrals should only be used for personal and non-commercial purposes, and only shared with personal contacts who will appreciate receiving these invitations. Referral links should not be published or shared where there is no reasonable basis for believing that all or most of the recipients are personal friends (such as voucher websites).

Referred Friends

Referred friends must specify their referral code when booking their first holiday with us for a Holiday Credit to be applied. They can book with any of the Norad Travel Group companies including Norad Travel, Howard Travel or Erne Travel.

Multiple Referrals

A referred friend may use a referral code once only. If a referred friend receives referral links from a number of our customers, only one will qualify. The unique referral code used by the referred friend will determine which referring customer receives Holiday Credit.


If any provision in these terms are held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void or unenforceable) will be struck and not affect the validity of and enforceability of the remaining provisions.

Termination and Changes

Norad Travel Group may suspend or terminate the Refer a Friend Programme or a customer’s ability to participate in the Refer a Friend Programme at any time for any reason.

We reserve the right to suspend accounts or remove Holiday Credits if we notice any activity that we believe is fraudulent, abusive, or in violation of the Norad Travel Group Terms of Business. We reserve the right to review and investigate all referral activities and to suspend accounts or modify referrals at our sole discretion as deemed fair and appropriate.

The scope, variety, and type of services and products that you may obtain by redeeming Holiday Credits can change at any time.

Updates to the Terms

We can update these terms at any time without prior notice. If we modify these terms, we will post the modification on the Norad Travel Group/Howard Travel/Erne Travel websites or services, which are effective upon posting. Continued participation in the Refer a Friend Programme after any modification shall constitute consent to such modification.

Liss Travel Lounge

Written by 
  • 21 June 2017

Relaxed Holiday Consultation

Did you know that we offer a comprehensive travel planning and holiday booking service here at Liss HQ?

Independence and flexibility in our service ensures your needs are catered for whether travelling on your own, as a couple, family or part of a larger community such as a walking group or musical society.  

A private travel lounge offers a welcoming holiday haven that is refreshingly different from travel agency shops. Free parking, comfortable armchairs and quality coffee all add to the relaxing ambience. Plus, the opportunity of an appointment service ensures privacy and avoids any unnecessary waiting. 

The Great Wall of China

Independent and informed advice

Sarah Tichacek heads up the Travel Lounge at Brows Farm Business Park, Liss.

Sarah has worked in the industry for over 25 years and is extremely well travelled, so can provide a wealth of knowledge and advice from personal experience.

‘I've been lucky enough to travel the world and I enjoy creating magical holidays for my guests. I take a consultative approach to understand exactly what guests want and, as the Norad Travel Group is completely independent, I can select travel suppliers that best meet these requirements’. - Sarah

Your local independent travel agent - offering a bespoke travel planning and holiday service.

Click here to find out more about Sarah and why her customers rate her so highly

Sarah Collage

As a leading independent agency, Norad Travel Group is fully bonded with ABTA and ATOL so our clients are fully protected at all times.

So why not call Sarah when considering your next holiday?

E: This email address is being protected from spambots. You need JavaScript enabled to view it.

T: 01730 892298

where to find us

Where to find us:

Norad Travel, Brows Farm Business Park, Farnham Road, Liss, Hampshire, GU33 6JG

Opening hours:

Monday - Saturday 10am - 4:30pm
Sundays & bank holidays - closed

Customer Reviews and Testimonials: 

"We always book with Sarah because she is Friendly, Professional and experienced. She will always try her hardest to obtain exactly what is asked of her. We have total confidence with what we book Knowing she is on the end of the line in case of problems. We like Sarah and her lovely smile." Dennis and Diana Slark

"Whether it is a business trip to the USA, a long cruise around the Mediterranean, or a family holiday in Hawaii, Sarah always delivers an exceptional, smooth and professional service. I’m sure if I asked her to organise a trip to the Moon she would not be flustered; she would take it all in her stride and make sure I have a glass of champagne when I arrive." Kevin Shilling

"I have no hesitation in recommending Norad Travel and Sarah in particular to anyone friends or otherwise as she always finds the little gems that suit our budget." Rob Brown

"Sarah has organised some fantastic holidays for us! She is knowledgeable about different locations and has always been able to recommend holidays that suit our needs and budget. All holidays have exceeded our expectations. Always a great service with great follow up. We would have no hesitation in recommending her." Mark Welch

"Sarah is wonderful! If you want to feel as if you have your own personal travel advisor she is for you. Sarah’s patience, care, knowledge and attention to detail is second to none. Always ready to help and absolutely no pressure to book. She really cares that it’s ‘right’ for you!! A lovely professional lady and as a solo traveller I know I’m in safe hands."  Terri Thewlis



Spread the Word

Written by 
  • 04 May 2017


You're always telling us how good our service is - so we'd like to reward you for sharing the love.

Tell your friends to try Norad Travel and you will both receive £25 holiday credit when they book.

Simply invite all your friends via email or by sharing your unique code on Facebook and Twitter.
Invite as many friends as you like, and you can even keep track of the total credit you've earned towards your next trip

Just register below and start sharing...


Please let us know your name.
Please let us know your email address.


Been referred by a friend? Get your £25 credit here.

Minimum spend £750 per person.
Credit deducted at balance payment.

Full Terms & Conditions

Thank you for signing up

Written by 
  • 18 April 2017


Thank you for signing up to our scheme.

Terms of Business

Written by 
  • 18 April 2017


Norad Travel Terms of Business 

1. CONTRACT: These are the terms on which we will make a booking for your travel or holiday requirements. When making your booking we will arrange for you to enter into a contract with the principal(s) or other supplier(s) (e.g. tour operator/airline/cruise company/accommodation Company) named on your receipt(s). We can book you a package holiday, in which case you will have one contract with the principal, or we can book the services that make up your holiday with different principals or suppliers, in which case you will have separate contracts with each of them. As agent we accept no responsibility for the acts or omissions of the principal(s) or supplier(s) or for the services provided by them. The principal’s(s’) or supplier’s (s’) Terms & Conditions will apply to your booking and we advise you to read these carefully as they do contain important information about your booking. Please ask us for copies of these if you do not have them. Our Terms of Business are governed by English Law and the jurisdiction of the English Courts. You may however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so. All travel arrangements which we provide or which are sold through us are not an offer by us to sell any travel arrangements, but an invitation to you to make an offer to the suppliers of the arrangements. We are free to accept that offer on behalf of those suppliers or to reject it.

2. BOOKING DETAILS: When a booking is made all details will be read back to you. Once you have confirmed these details we will proceed to confirm the booking with the principal(s) or supplier(s). Please check that all names, dates and timings are correct on receipt of all documents and advise us of any errors immediately. Any changes to these details will incur the charges stated below. Please ensure that the names given are the same as in the relevant passport. The booking information that you provide to us will be passed on only to the relevant suppliers of your travel arrangements or other persons necessary for the provision of your travel arrangements. The information may therefore be provided to public authorities such as customs or immigration if required by them, or as required by law. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary and religious requirements. Certain information may also be passed on to security or credit checking companies. If you are travelling to the United States, the US Customs and Border Protection will receive this information for the purposes of preventing and combating terrorism and other transnational serious crimes. If you travel outside the European Economic Area, controls on data protection may not be as strong as the legal requirements in this country. If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we will be unable to provide your booking. In making this booking, you consent to this information being passed on to the relevant persons. Full details of our data protection policy are available upon request.

3. PAYMENT: You will be required to pay a deposit or make full payment for your booking at the time of booking. Where you only pay a deposit you must pay the full balance by the balance due date notified to you. If full payment is not received by the balance due date, we will notify the principal(s) or supplier(s) who may cancel your booking and charge the cancellation fees set out in their Terms and Conditions.

4. CANCELLATION and AMENDMENT: Any cancellation or amendment request must be sent to us in writing and will not take effect until received by us. If you cancel or amend your booking the principal(s) or supplier(s) may charge the cancellation or amendment charge shown in their Terms and Conditions (which may be 100% of the cost of the travel arrangements) and you must pay us the cancellation or amendment charge stated below.

5. INSURANCE: Many principals/suppliers require you to take out travel insurance as a condition of booking with them. In any event, we strongly advise that you take out a policy of insurance in order to cover you and your party against the cost of cancellation by you; the cost of assistance (including repatriation) in the event of accident or illness; loss of baggage and money; and other expenses. If we have issued your policy please check it carefully to ensure that all the details are correct and that all relevant information has been provided by you (e.g. pre-existing medical conditions). Failure to disclose relevant information will affect your insurance. 

6. FINANCIAL PROTECTION: All the package and Flight-Plus holidays we sell come with protection for your money. If you buy a single travel service then this might not apply. Package holidays are protected by the package organiser and we will provide you with their confirmation. Our Flight-Plus holidays are ATOL-protected (our ATOL number is 6758). A Flight-Plus is where you purchase through us, at the same time or within a day of each other, a flight plus overseas accommodation and/or car hire from separate suppliers (i.e. not a package holiday). When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. On all Flight Plus holiday arrangements, your money is ATOL protected meaning that you will be able to continue with your holiday or receive a refund of the amount paid to us in the unlikely event of our insolvency or the insolvency of your service providers. Please note however that we have no liability beyond that for insolvency as set out in the ATOL scheme, because we act as agent of the suppliers. 

In respect of our Flight-Plus holidays, we are obliged to tell you:

• We or the suppliers of the services you have bought will provide you with the services you have bought (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances, the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative. ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). 

• If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.

7. DELIVERY OF DOCUMENTS: All documents (e.g. invoices/tickets/Insurance policies) that require to be posted will be sent to you by First Class post. Once documents leave our offices we will not be responsible for their loss unless such loss is due to our negligence. If tickets or other documents need to be reissued all costs must be paid by you. 

8. PASSPORTS, VISAS AND HEALTH: We can provide general information about the passport and visa requirements for your trip. Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. Neither we nor the principal(s) or supplier(s) accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. Most countries now require passports to be valid for at least 6 months after your return date. Please take special note that for all air travel within the British Isles, airlines require photographic identification of a specific type. Please ask us for full details. We can provide general information about any health formalities required for your trip but you should check with your own doctor for your specific circumstances.

9. FINAL TRAVEL ARRANGEMENTS: Please ensure that all your travel, passport, visa and insurance documents are in order and that you arrive in plenty of time for checking in at the airport. It may be necessary to reconfirm your flight with the airline prior to departure. Please ask us for details at least 72 hours before your outbound flight. You should take a note of any reference number or contact name when reconfirming. If you fail to reconfirm you may be refused permission to board the aircraft and you are unlikely to receive any refund.

10. COMPLAINTS: Because the contract(s) for your travel arrangements is between you and the principal(s) or supplier(s), any queries or concerns relating to the travel arrangements should be addressed to them. If you have a problem whilst on holiday, this must be reported to the principal/supplier or their local supplier or agent immediately. If you fail to follow this procedure there will be less opportunity to investigate and rectify your complaint. The amount of compensation you may be entitled to may be reduced or you may not receive any at all depending upon the circumstances. If you wish to complain when you return home, write to the principal/supplier. You will see the name and address plus contact details in any confirmation documents we send you. We will of course assist you with this if you wish - please contact Customer Services. If the matter cannot be resolved and it involves us or another ABTA Member then you have the option to use ABTA’s ADR scheme, approved by the Chartered Trading Standards Institute, see You can also access the European Commission Online Dispute (ODR) Resolution platform at This ODR platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved.

Cancellation or amendment: Principal’s charge 
Booking fee: £10 per booking
Collection of surcharges/additional taxes: Principal’s charge