Norad Travel Group, the Hampshire-based travel agency, hosted their annual company conference at Hilton St. Anne’s Manor in Wokingham on Saturday 27th April.
The conference theme was ‘Getting to Know You: Reflections of an Industry’ with an agenda to further understand the industry and the company’s trusted suppliers. Several airlines and tour operators were invited as attendees to help stimulate industry discussion and supplier relationships throughout the day.
The trusted suppliers in attendance at the Norad Annual Conference were: African Pride, Air Canada, Etihad Airways, Kuoni, Lufthansa Group, Lusso, Travel 2 and United Airlines. All Norad staff attended the weekend event, in which Group Managing Director, Linda Foote outlined the conference theme together with an update on the business, which included congratulating Operations Director, Anna McGurk, on her recent appointment to the Norad board of Directors.
Company Chairman Mick Gibbs was unable to attend but left the following message for conference attendees: “As a Board we have always believed in what we do, not what others would have us believe and making those hard decisions when required. Choosing trusted partners along that journey is also another reason as to our success and this conference is the next step as we tackle the challenges ahead. I hope that each of you are proud of our collective achievements and that as we all work as a Group we start to really unleash the incredible acumen we hold as a team to deliver day in, day out the ultimate in customer services and travel related solutions.”
The supplier panel featured Kevin Young - Senior Account Manager at The Lufthansa Group, Matt Lane – Key Account Manager TMC at Etihad Airways, David Holland – Director & Co-owner at African Pride and Gareth Hulmston – Sales Director at Lusso. The panel discussed topics around supplier relationship building and each panelist described what a successful supplier relationship looked like to them, together with the challenges they face within the ever-changing travel industry.
Speaking after the panel, David Holland – Director & Co-owner at African Pride said, “We have worked with the Norad Travel Group for a number of years and enjoy a mutually successful and beneficial relationship. The opportunity to be involved in their annual conference and engage with staff across all departments was too good to miss.”
Kevin Young – Senior Account Manager at The Lufthansa Group was pleased with the outcomes of the conference and added “Working with the Norad Travel Group is a true partnership in so many ways. The openness and exchange from all members of the Norad Team is fantastic. Being asked to support and attend the 2019 Conference was an immediate ‘ Yes ‘ from myside. The theme of the conference ‘ Getting to Know You ‘ was absolutely perfect and the organization was seamless. I really got to know the Norad Team throughout the Conference, especially during the fun filled activities of the afternoon and evening! Great job Norad and thank you for allowing me to be part of your day.”
The conference concluded with an annual raffle prize draw in which Norad staff won numerous prizes thanks to generous donations from our trusted partners, key hotel partners and the Directors of Norad.
Group Finance Director Tara Foy was delighted with the results of the conference, which concluded with an evening dinner and party. “It’s truly energising to see our people so engaged with our brand vision and have the opportunity to be able to build personal and business relationships with some of our most trusted suppliers.”
The Family Holiday Show
- 18 March 2019
Saturday 18th May, 10:00-15:00 - Grange Centre, Midhurst
Free Entry . Tour Operator Stands . Local Vendors . Free Face Painting . Treasure Hunt . Colouring Competition . Refreshments
WIN £250 Holiday Voucher
After the success of our last few showcases, we are organising an exciting Family Holiday Show, taking place on 18th May.
Joining us in this fun and informative day will be representatives from a range of the UK’s best loved tour operators, specialising in all areas of expertise, from UK breaks to luxury holidays and cruises to fly drives. Local suppliers such as a traditional toy shop and a company that makes delicious cupcakes will also be attending.
There will be raffle with £250 as the top price to go towards your next holiday to win on the day, along with many other prizes. The day includes free activities such as a treasure hunt, face painting, and a colouring competition to win a £10.00 book token. Tea, coffee and biscuits will be provided complimentary.
We do hope you can join us.
Classic Collection Holidays
Classic Collection Holidays, is an award-winning specialist tour operator. We feature Luxury tailor-made holidays offering a friendly and knowledgeable service. Our range of destinations include the Mediterranean, Italy, Croatia, North Africa and a great long haul programme to Antigua, Bermuda, Barbados, Grenada and NEW for this year, the stunning, St Lucia. Our newest Lakes and Mountains brochure, offers Austria and Switzerland, Swiss Rail travel and the infamous Orient Express.
At Lusso we believe you should demand more from your luxury travel company. Handpicked resorts in stunning surroundings? Of course. The highest levels of service? Naturally. Full financial protection for your holiday? Absolutely.
Super Break has been a short break specialist for over 30 years. And we pour all that knowledge, experience and passion back into creating your perfect escape. It powers everything we do.
Choosing Super Break allows you to book every element of your trip in one simple place; 2-5 star hotels, rail travel, Eurostar, flights and mini-cruises, plus all the little extras that help make each break really special.
From theatre tickets and events to sightseeing and attractions around the UK and overseas, we help tailor the entire package exactly how you want it.
So when you’re ready for your next much-needed escape, trust us to create a truly unique and unforgettable short break.
North American Travel Service
North America Travel Service has been expertly creating holidays to the USA & Canada for over 45 years. We have a wealth of specialist knowledge and a wide selection of holiday options across all 50 US states as well as all 13 Canadian provinces & territories.
Transun is an independently owned specialist tour operator with over thirty years’ experience in operating to the Arctic. We offer a selection of magical trips to meet the real Father Christmas in his time-honoured home, Lapland. Our specially-designed breaks for families show Lapland at its truest and our dedicated team will ensure that everything is taken care of along the way.
Travel 2 has been committed to sending customers to an array of worldwide destinations for over 36 years. In that time we’ve worked hard to become the experts you can trust in building your clients’ dream holidays. We work with all of the world's top airlines, over 100,000 hotels, tours and rail suppliers, car hire companies, and more than 35 cruise lines to plan and book everything from flights, accommodation, cruises, tours and excursions, to luxury getaways and group travel.
Creating exceptional journeys requires an exceptional travel company. We believe our knowledge of southern and east Africa is unparalleled, that our creativity in designing itineraries is unrivalled and that our familiarity with the destination is unmatched.
Captivating Cuba is a totally independent and fully ATOL bonded boutique specialist tour operator, with more than 25 years’ experience providing high-quality tailormade travel to Cuba and beyond. Our friendly, experienced and approachable travel designers are passionate about providing authentic journeys throughout Cuba packed with personality, and we really do care that your holiday with us is special.
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