Our services

African Adventures

MOTHER NATURE'S GREATEST WONDERS

Africa is a continent of amazing contrasts. From the spectacular views from Table Mountain in Cape Town, via the amazing game parks of Namibia, Uganda, Kenya and Tanzania, the beautiful beaches of Madagascar and Mozambique and the romance of the Nile – every adventure to Africa surpasses expectations.

Our special selection of African holidays feature almost every possible option available. From safaris in groups or on an individual basis to overland tours from tip to toe of this vast land.

Elephant | Africa | Be Inspired | Howard Travel

Big Five Safaris

Lion, leopard, elephant, rhino and buffalo – the Big Five are the most sought-after animals to encounter on an African Safari.

There are only a few places in Africa where you have a chance of seeing all five animals in one trip. Contact our travel specialists to discuss the options available.

Big Five Safaris | Africa | Be Inspired | Howard Travel

Luxury Safari Lodges

Going on safari doesn’t have to mean sleeping under the stars. Many of the lodges and camps are award-winning and each has its own unique offering. From wine cellars to personal plunge pools we can find the perfect safari lodge to fit your needs.

Luxury Safari Lodges | Africa | Be Inspired | Howard Travel

Safari & Beach Holidays

No Safari holiday is complete without some rest and recuperation on one of Africa’s many world class beaches. Explore the island of Zanzibar, rest on South Africa’s beautiful beaches or combine your safari holiday with a luxury Mauritius beach break. There are plenty of options to add some relaxation to your safari adventure holiday

Zanzibar | Africa | Be Inspired | Howard Travel

TO FIND OUT MORE ABOUT an Africa Adventure with norad travel, SPEAK TO OUR TRAVEL EXPERT SARAH TICHACEK.

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Where Will 2020 Take You?

Written by Luke Judd

To celebrate the New Year we are ready to help all Sussex Local readers book their 2020 holidays with an exclusive new booking offer:

**FREE Airport Lounge Passes on your first Norad Travel booking*.**

Sussex Local Full Page Feb low res

To redeem this offer all you need to do is quote the following code: "SL-Lounge2020" when booking your next holiday with our expert travel consulatant, Sarah Tichacek. To find out more about our Liss based travel agency services, please click here.

Call Sarah now to book your dream 2020 holiday and redeem your FREE Airport Lounge Passes

☎️01730 892298

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*Subject to terms and conditions. Offer valid from 1st January - February 15th 2020. New customer bookings only.
One lounge pass per person. Only applicable on bookings over £1,000pp

Meet the Team: Sarah Tichacek

Name: Sarah Tichacek

Job Title: Leisure Sales Manager

Office Phone Number: 01730 892298

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Countries Visited: Greece, Spain, Canaries, Portugal, Luxembourg, France, Italy , Denmark, Malta, Turkey, Germany, Austria, Cyprus. Budapest, Krakow, Iceland, Belgium, Switzerland, Prague, Norway, Holland, Gibraltar, India, North and South, Sri Lanka, Maldives, Japan, Tunisia, Morocco, South Africa, Egypt, Australia, New Zealand, Antigua, St Lucia, Barbados, Grenada, Jamaica, Trinidad and Tobago, Mexico, Thailand, Malaysia, Vietnam, Singapore, Kuala Lumpar. Hong Kong, Maldives, Mauritius, Seychelles, Dubai, Oman, Israel, Qatar, Abu Dhabi, Canada, USA

"I have worked in travel for over 30 years. I originally wanted to join the RAF and play in their band, travelling the world. When i learnt that you were also sent on assignments it quickly made me change my mind! I have always loved the excitement of seeing new places and experiencing new cultures.

My favourite destinations are Australia, India, Vietnam and Chicago."

Favourite Holiday: I fell in love with the windy city of Chicago and it's amazing skyscrapers from the moment i arrived. Go to the top of Sears Tower for a stunning view over the lake or spend some time on the beach. Make sure you make time to visit the cheesecake factory though!"

India

Customer Reviews and Testimonials:

"We always book with Sarah because she is Friendly, Professional and experienced. She will always try her hardest to obtain exactly what is asked of her. We have total confidence with what we book Knowing she is on the end of the line in case of problems. We like Sarah and her lovely smile." Dennis and Diana Slark

"Whether it is a business trip to the USA, a long cruise around the Mediterranean, or a family holiday in Hawaii, Sarah always delivers an exceptional, smooth and professional service. I’m sure if I asked her to organise a trip to the Moon she would not be flustered; she would take it all in her stride and make sure I have a glass of champagne when I arrive." Kevin Shilling

"I have no hesitation in recommending Norad Travel and Sarah in particular to anyone friends or otherwise as she always finds the little gems that suit our budget." Rob Brown

"Sarah has organised some fantastic holidays for us! She is knowledgeable about different locations and has always been able to recommend holidays that suit our needs and budget. All holidays have exceeded our expectations. Always a great service with great follow up. We would have no hesitation in recommending her." Mark Welch

"Sarah is wonderful! If you want to feel as if you have your own personal travel advisor she is for you. Sarah’s patience, care, knowledge and attention to detail is second to none. Always ready to help and absolutely no pressure to book. She really cares that it’s ‘right’ for you!! A lovely professional lady and as a solo traveller I know I’m in safe hands." Terri Thewlis

So why not call Sarah when considering your next holiday?

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T: 01730 892298

Where to find us:

Norad Travel, Brows Farm Business Park, Farnham Road, Liss, Hampshire, GU33 6JG

Opening hours:

Monday – Friday 9.30 am – 5.30 pm
Saturday - closed
Sundays & bank holidays - closed

Package Travel Terms and Conditions

Written by Super User

PACKAGE HOLIDAY BOOKING CONDITIONS

1. OUR DETAILS: Norad Travel Leisure , Suite 2 Oak Field Barn, Barrows Farm, Farnham Road, Liss, GU33 6JG

2. YOUR HOLIDAY BOOKING: A booking will exist as soon as we issue our confirmation invoice. This booking is made on the terms of these booking conditions. When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions.

When making your booking for your package holiday we will arrange for you to enter into a contract with the principal(s) or other supplier(s) (e.g. tour operator/airline/cruise company/accommodation company) named on your confirmation(s) for whom we act as agent. As agent we accept no responsibility for the acts or omissions of the principal(s) or supplier(s) or for the services provided by them other than as set out in these Booking Conditions. The principal’s(s’) or supplier’s(s’) Terms & Conditions will apply to your booking and we advise you to read these carefully as they do contain important information about your booking. Please ask us for copies of these if you do not have them.

3. PAYING FOR YOUR HOLIDAY: When you make your booking you must pay a % of the holiday cost per person which you will be advised by your travel consultant and will reflect the terms and conditions of the supplier/s with whom we book. The balance of the price of your travel arrangements must be paid usually 12 weeks before your departure date. In some instances, it may be necessary for us to collect the balance over and above this time scale if requested by certain suppliers and we will inform you if this is the case. If the deposit and/or balance is not paid in time, we shall cancel your travel arrangements. If the balance is not paid in time we shall retain your deposit.

4. If You Cancel Your Holiday Any cancellation or amendment request must be sent to us in writing by you or any member of your party and will not take effect until received by us. If you cancel or amend your booking the principal(s) or supplier(s) may charge the cancellation or amendment charge shown in their Terms and Conditions (which may be 100% of the cost of the travel arrangements) and you must pay us the cancellation or amendment charge stated below

Note: If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.

You can cancel your booking without paying cancellation charges if the performance of your package, or the carriage of passengers to your destination, is significantly affected by unavoidable and extraordinary circumstances. In such circumstances, we will arrange for your booking to be either transferred to an alternative destination or terminated and for you to receive a full refund. We will observe advice provided by the UK Foreign & Commonwealth Office.

5. IF YOU CHANGE YOUR BOOKING: If, after our confirmation invoice has been issued, you wish to change your travel arrangements in any way, for example your chosen departure date or accommodation, we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be in writing from the person who made the booking or your travel agent. You will be asked to pay an administration charge of £25, and any further cost we incur in making this alteration. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. Note: Certain travel arrangements may not be changeable after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements.

You can transfer your booking to another person, who satisfies all the conditions that apply to this booking, by giving us notice in writing at least 7 days before departure. Both you and the new traveller are responsible for paying all costs we incur in making the transfer.

6. IF WE CANCEL YOUR BOOKING: We reserve the right to cancel your booking. We will not cancel less than 14 weeks before your departure date, except for unavoidable and extraordinary circumstances, or failure by you to pay the final balance , or because the minimum number required for the package to go ahead hasn’t been reached 1 ]. Unavoidable and extraordinary circumstances means a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken.

If your holiday is cancelled you can either have a refund of all monies paid or accept an alternative holiday of comparable standard from us if we offer one (we will refund any price difference if the alternative is of a lower value).

In the event a refund is paid to you, we will:

Provide a full refund of your travel insurance premiums if you paid them to us and can show that you are unable to transfer or reuse your policy.
Pay compensation as detailed below except where the cancellation is due to unavoidable and extraordinary circumstances (see definition above).

IF WE CHANGE YOUR BOOKING

(a) Changes to the price

We can change your holiday price after you’ve booked, only in certain circumstances:

Changes in [the price of the carriage of passengers resulting from changes to the cost of fuel or other power sources] [the level of taxes or fees imposed by third parties including tourist taxes, landing taxes or embarkation or disembarkation fees at ports and airports] or [exchange rates] mean that the price of your travel arrangements may change after you have booked. However, there will be no change within 20 days of your departure.

We will absorb, and you will not be charged for, any increase equivalent to 2% of the price of your travel arrangements, which excludes insurance premiums and any amendment charges. You will be charged for the amount over and above that.

If this results in an increase equivalent to more than 8% of the price of your travel arrangements, you will have the option of accepting a change to another holiday if we are able to offer one (we will refund any price difference if the alternative is of a lower value), or cancelling and receiving a full refund of all monies paid, except for any amendment charges. Should you decide to cancel: 1) you must do so within the time period shown on your final invoice 2) We will provide a refund of insurance premiums paid to us if you can show that you are unable to transfer or reuse your policy.

Should the price of your holiday go down due to the cost changes mentioned above, then any refund due will be paid to you. We will deduct from this refund our administrative expenses incurred. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place.

(b) Changes other than the price

It is a term of your booking that we are able to make changes to any aspect of your booking. If the change is insignificant, we will ensure that you are notified about it. Examples of insignificant changes include alteration of your outward/return flights by less than 12 hours, changes to aircraft type, change of accommodation to another of the same or higher standard, changes of carriers.

If we are constrained by circumstances beyond our control to alter significantly any of the main characteristics of the travel services that make up your package you will have the rights set out below.

We will contact you and you will have the choice of accepting the change or having a refund of all monies paid. You can also accept an alternative holiday, where we offer one (we will refund any price difference if the alternative is of a lower value). We will tell you the procedure for making your choice. Please read any notification of changes carefully and respond promptly as if you do not respond to us within the timescale given your booking may be cancelled.
If you choose to accept a refund:
1. We will provide a full refund of your travel insurance premiums if you paid them to us and can show that you are unable to transfer or reuse your policy.
2. We will pay compensation as detailed below except where the significant change is due to unavoidable and extraordinary circumstances, which means a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken.

The compensation that we offer does not exclude you from claiming more if you are entitled to do so.

Period before departure in which we notify you	Amount you will receive from us
More than 42 days	£10
29-42 days prior	£20
15-28 days prior	£25
0-14 days prior	£30

8. OUR LIABILITY TO YOU: You must inform us without undue delay of any failure to perform or improper performance of the travel services included in this package. If any of the travel services included in your package are not performed in accordance with the contract, or are improperly performed, by us or the travel service suppliers, and this has affected the enjoyment of your travel arrangements, you may be entitled to an appropriate price reduction or compensation or both. We will not be liable where any failure to perform or improper performance of the travel services is due to: you or another member of your party; or a third party unconnected with the provision of the travel services in the package and is unforeseeable or unavoidable; or unavoidable and extraordinary circumstances, which means a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken.

Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of three times the cost of your travel arrangements. Our liability will also be limited in accordance with and/or in an identical manner to

a) The contractual terms of the companies that provide the travel services that make up your package. These terms are incorporated into this booking; and

b) Any relevant international convention, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, which limit the amount of and conditions under which compensation can be claimed for death, injury, delay to passengers and loss, damage and delay to luggage. We are to be regarded as having all benefit of any limitation of the extent of or the conditions under which compensation is to be paid under these or any conventions.

You can ask for copies of the travel service contractual terms, or the international conventions, from Nick Payton, Regional Operations Manager- This email address is being protected from spambots. You need JavaScript enabled to view it. . Under EU law (Regulation 261/2004) you have rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Full details will be publicised at EU airports and available from airlines. However reimbursement in such cases will not automatically entitle you to a refund of your holiday cost from us. Your right to a refund and/or compensation from us is set out in these booking conditions. If any payments to you are due from us, any payment made to you by the airline or any other service provider will be deducted.

If it is impossible to ensure your return as scheduled due to unavoidable and extraordinary circumstances, we will bear the cost of necessary accommodation, if possible of equivalent category, for a maximum of three nights. The limit doesn’t apply to persons with reduced mobility and any person accompanying them, pregnant women and unaccompanied minors, or persons in need of specific medical assistance, provided that you notified us of these needs at least 48 hours before the start of your holiday.

NB this entire clause 8 does not apply to any separate contracts that you may enter into for excursions or activities whilst on holiday.

9. PROTECTING YOUR MONEY: 1. We provide full financial protection for our package holidays, by way of our Air Travel Organiser’s Licence number 6758, issued by the Civil Aviation Authority, Gatwick Airport South, West Sussex, RH6 0YR, UK, telephone 0333 103 6350, email This email address is being protected from spambots. You need JavaScript enabled to view it.. When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

We will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where we aren’t able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).

If we are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.

10. ABTA: We are a Member of ABTA, membership number P6969. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com. You can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of notifying us of your complaint; it will not determine how your complaint should be resolved.

11. COMPLAINTS: If you have a complaint while away about any of the services included in your holiday, you must inform the relevant party without undue delay who will endeavour to put things right. Any contact numbers will be found on your confirmation documentation.

If it is not resolved locally, please follow this up within 28 days of your return home by writing to our Customer Services Department at 12-13 Church Walk, Trowbridge, BA14 8DX giving your booking reference and all other relevant information. Please keep your letter concise and to the point. If you fail to follow the requirement to report your complaint in resort we will have been deprived of the opportunity to investigate and rectify it and this may affect your rights under this booking. Please also see clause 10 above on ABTA.

12. ADDITIONAL ASSISTANCE: If you’re in difficulty whilst on holiday and ask us to help we will provide appropriate assistance, in particular by providing information on health services, local authorities and consular assistance; and helping you to find alternative arrangements and any necessary phone calls/emails. You must pay any costs we incur, if the difficulty is your fault.

13. PASSPORT, VISA AND IMMIGRATION REQUIREMENTS: Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements.

14. EXCURSIONS: Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of your package holiday provided by us. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator.

15. TRAVEL AGENTS: All monies you pay to the travel agent are held by him on behalf and for the benefit of the Trustees of the Air Travel Trust at all times. This is subject to the agent’s obligation to pay it to us for so long as we do not fail. If we fail, any money held at that time by the agent, or subsequently accepted from you by him, is and continues to be held on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us.

16. LAW AND JURISDICTION: This booking is governed by English Law, and the jurisdiction of the English Courts. You may however choose the law and jurisdiction of Scotland or Northern Ireland if you live there and wish to do so.

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Written by Super User

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Thank you

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Walking Holidays & Discovery Tours

Written by Super User

NEW Walking Holidays & Discovery Tours

Welcome to the world of walking experiences.

Norad Travel, Liss' independent travel agency, is pleased to offer a comprehensive, bespoke planning service for local walking groups and special interest societies in Hampshire, Surrey and West Sussex in association with Ramblers Walking Holidays. With over 250 small group holidays to over 60 countries to suit all walking abilities, there is an itinerary for everyone.

Ramblers Grey

Holidays are led by enthusiastic leaders who will share their experience of the destination through stories and insider knowledge of tucked away places.

Be inspired:

Walk the four corners of Anglesey.
Discover fragrant pine woods and volcanic landscapes of La Palma.
Go in search of the Silk Road in Kazakhstan and Uzbekistan.
Explore some of Japan's finest gardens, be fascinated by Kyoto and take a bonsai workshop.

walking tours

...and many more holidays just waiting for you. Journey beyond the trodden path where authentic adventures await.

Exclusive Booking Offer

We are delighted to extend an exclusive offer of complimentary VIP airport lounge pass for your outward journey when booking a specialist holiday with us. Valid for holidays including flights and accommodation. Please mention 'Walking Offer' at the time of booking.

In addition your walking group may be eligible for a financial contribution from The Walking Partnership. Supported by Ramblers Worldwide Holidays, this initiative aims to provide direct financial support to the grass roots of the walking community in the UK through local walking clubs and societies.

Relaxed Holiday Consultation

As a leading independent agency, Norad Travel Group is fully bonded with ABTA and ATOL so our clients are fully protected at all times. Visit us at our holiday lounge in Liss for a relaxed consultation with our travel expert Sarah Tichacek. With comfortable armchairs, specialist coffee and free parking, we offer a relaxing environment to discuss your requirements.

Sarah has worked in the industry for over 25 years and is extremely well travelled, so can provide a wealth of knowledge and advice from personal experience.

Polaroid Sarah T

So why not call Sarah when considering your next holiday?

E: This email address is being protected from spambots. You need JavaScript enabled to view it.

T: 01730 892298

Where to find us:

Norad Travel, Brows Farm Business Park, Farnham Road, Liss, Hampshire, GU33 6JG

Opening hours:

Mon-Fri 9am - 5.15pm
Saturday - closed
Sundays & bank holidays - closed

Music Holidays & Cultural Tours

Written by Super User

NEW Music Holidays & Cultural Tours

Norad Travel is pleased to be the official travel partner for Petersfield Orchestra, offering members and their families a comprehensive holiday planning service including specialist musical holidays, cultural experiences and bespoke holidays.

Petersfield Orchestra

Independent Choice

Now in our 36th year, Norad Travel is a completely independent travel agency based in Liss. Part of the Norad Travel Group, we have built strong relationships with all the UK's major tour operators and small specalist holiday companies and will always recommend holidays based on your specific requirements aided by our own indepth experience.

We offer a flexible service catering to individuals and groups.

Our holidays encompass everything from a UK short break, classic European trip or worldwide musical adventure.

Musical inspiration:

Hop on board Fred Olsen's Black Watch for musical indulgence from Kirker's 'Music Festivals at Sea'.
Relax at a luxury Corsican villa and surround yourself with the endearing sounds of the sax during Calvi Jazz Festival.
Combine exceptional music with the great outdoors on a musical walking break.
Experience the delights of classic opera at one of Europe's finest opera houses.

collage for po

...and many more holidays and cultural discoveries just waiting for you.

Exclusive Booking Offer

We are delighted to extend an exclusive offer of complimentary VIP airport lounge pass for your outward journey when booking a holiday with us. Valid for holidays including flights and accommodation. Please mention 'Petersfield Orchestra' at the time of booking.

As a leading independent agency, Norad Travel Group is fully bonded with ABTA and ATOL so our clients are fully protected at all times.

Petersfield Orchestra

So why not call Sarah when considering your next holiday?

E: This email address is being protected from spambots. You need JavaScript enabled to view it.

T: 01730 892298

Where to find us:

Norad Travel, Brows Farm Business Park, Farnham Road, Liss, Hampshire, GU33 6JG

Opening hours:

Mon-Fri 9am - 5.15pm
Saturday - closed
Sundays & bank holidays - closed

Refer a Friend Terms and Conditions

Written by Super User

Refer a Friend Programme

The Norad Travel Group Refer a Friend Programme allows customers of the Group businesses, including Norad Travel, Howard Travel and Erne Travel, to earn Holiday Credits towards future holidays by referring friends to Norad Travel Group.

In participating, you are agreeing to the terms and conditions below.

How to earn Refer a Friend Holiday Credits

You will earn credits to be used on future holidays when: (i) a referred friend clicks on their referral link to create a valid Norad Travel Group account that complies with our Terms of Business; and (ii) the referred friend subsequently books a holiday with us. The referring customer must not travel on the qualifying holiday booked by the referred friend.

The referred friend will earn credit when clicking on a referral link and creating a valid Norad Travel Group account that complies with our Terms of Business.

The holiday credit amount described in the referral invitation or accompanying promotional materials will be credited to the referring customer when the referred friend pays the balance of the qualifying holiday.

Qualifying Holiday

To qualify the holiday must consist of flights and accommodation. The qualifying holiday must have a minimum spend total equivalent to £750 per person.

Redeeming Holiday Credits

Holiday Credits may only be redeemed by:

(i) The referred friend upon booking and paying the balance for a qualifying holiday. Referred friends must specify their referral code when booking their holiday with us to redeem Holiday Credits.

(ii) The referring customer once the referred friend has successfully paid the balance of the qualifying holiday booked.

We will add or deduct your Holiday Credit onto your account at these stages. Holiday Credits are for promotional purposes; they have no cash value and may not be transferred or exchanged for cash.

If for any reason you believe that there is a discrepancy regarding your balance of Holiday Credits, please contact us. All decisions regarding your balance will be final and at Norad Travel Group’s sole discretion.

Referrals should only be used for personal and non-commercial purposes, and only shared with personal contacts who will appreciate receiving these invitations. Referral links should not be published or shared where there is no reasonable basis for believing that all or most of the recipients are personal friends (such as voucher websites).

Referred Friends

Referred friends must specify their referral code when booking their first holiday with us for a Holiday Credit to be applied. They can book with any of the Norad Travel Group companies including Norad Travel, Howard Travel or Erne Travel.

Multiple Referrals

A referred friend may use a referral code once only. If a referred friend receives referral links from a number of our customers, only one will qualify. The unique referral code used by the referred friend will determine which referring customer receives Holiday Credit.

Severability

If any provision in these terms are held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void or unenforceable) will be struck and not affect the validity of and enforceability of the remaining provisions.

Termination and Changes

Norad Travel Group may suspend or terminate the Refer a Friend Programme or a customer’s ability to participate in the Refer a Friend Programme at any time for any reason.

We reserve the right to suspend accounts or remove Holiday Credits if we notice any activity that we believe is fraudulent, abusive, or in violation of the Norad Travel Group Terms of Business. We reserve the right to review and investigate all referral activities and to suspend accounts or modify referrals at our sole discretion as deemed fair and appropriate.

The scope, variety, and type of services and products that you may obtain by redeeming Holiday Credits can change at any time.

Updates to the Terms

We can update these terms at any time without prior notice. If we modify these terms, we will post the modification on the Norad Travel Group/Howard Travel/Erne Travel websites or services, which are effective upon posting. Continued participation in the Refer a Friend Programme after any modification shall constitute consent to such modification.

Liss Travel Lounge

Written by Super User

Relaxed Holiday Consultation

Did you know that we offer a comprehensive travel planning and holiday booking service here at Liss HQ?

Independence and flexibility in our service ensures your needs are catered for whether travelling on your own, as a couple, family or part of a larger community such as a walking group or musical society.

A private travel lounge offers a welcoming holiday haven that is refreshingly different from travel agency shops. Free parking, comfortable armchairs and quality coffee all add to the relaxing ambience. Plus, the opportunity of an appointment service ensures privacy and avoids any unnecessary waiting.

The Great Wall of China

Independent and informed advice

Sarah Tichacek heads up the Travel Lounge at Brows Farm Business Park, Liss.

Sarah has worked in the industry for over 35 years and is extremely well travelled, so can provide a wealth of knowledge and advice from personal experience.

‘I've been lucky enough to travel the world and I enjoy creating magical holidays for my guests. I take a consultative approach to understand exactly what guests want and, as the Norad Travel Group is completely independent, I can select travel suppliers that best meet these requirements’. - Sarah

Your local independent travel agent - offering a bespoke travel planning and holiday service.

Click here to find out more about Sarah and why her customers rate her so highly

Sarah Photos

As a leading independent agency, Norad Travel Group is fully bonded with ABTA and ATOL so our clients are fully protected at all times.

So why not call Sarah when considering your next holiday?

E: This email address is being protected from spambots. You need JavaScript enabled to view it.

T: 01730 892298

where to find us

Where to find us:

Norad Travel, Brows Farm Business Park, Farnham Road, Liss, Hampshire, GU33 6JG

Opening hours

Monday – Friday 9.30am – 5.30pm

Saturday, Sundays, and Bank Holidays – Closed

Customer Reviews and Testimonials:

"We always book with Sarah because she is Friendly, Professional and experienced. She will always try her hardest to obtain exactly what is asked of her. We have total confidence with what we book Knowing she is on the end of the line in case of problems. We like Sarah and her lovely smile." Dennis and Diana Slark

"Whether it is a business trip to the USA, a long cruise around the Mediterranean, or a family holiday in Hawaii, Sarah always delivers an exceptional, smooth and professional service. I’m sure if I asked her to organise a trip to the Moon she would not be flustered; she would take it all in her stride and make sure I have a glass of champagne when I arrive." Kevin Shilling

"I have no hesitation in recommending Norad Travel and Sarah in particular to anyone friends or otherwise as she always finds the little gems that suit our budget." Rob Brown

"Sarah has organised some fantastic holidays for us! She is knowledgeable about different locations and has always been able to recommend holidays that suit our needs and budget. All holidays have exceeded our expectations. Always a great service with great follow up. We would have no hesitation in recommending her." Mark Welch

"Sarah is wonderful! If you want to feel as if you have your own personal travel advisor she is for you. Sarah’s patience, care, knowledge and attention to detail is second to none. Always ready to help and absolutely no pressure to book. She really cares that it’s ‘right’ for you!! A lovely professional lady and as a solo traveller I know I’m in safe hands." Terri Thewlis