Refer a Friend Terms and Conditions

Refer a Friend Programme

The Norad Travel Group Refer a Friend Programme allows customers of the Group businesses, including Norad Travel, Howard Travel and Erne Travel, to earn Holiday Credits towards future holidays by referring friends to Norad Travel Group.

In participating, you are agreeing to the terms and conditions below.

How to earn Refer a Friend Holiday Credits

You will earn credits to be used on future holidays when: (i) a referred friend clicks on their referral link to create a valid Norad Travel Group account that complies with our Terms of Business; and (ii) the referred friend subsequently books a holiday with us. The referring customer must not travel on the qualifying holiday booked by the referred friend.

The referred friend will earn credit when clicking on a referral link and creating a valid Norad Travel Group account that complies with our Terms of Business.

The holiday credit amount described in the referral invitation or accompanying promotional materials will be credited to the referring customer when the referred friend pays the balance of the qualifying holiday.

Qualifying Holiday

To qualify the holiday must consist of flights and accommodation. The qualifying holiday must have a minimum spend total equivalent to £750 per person.

Redeeming Holiday Credits

Holiday Credits may only be redeemed by:

(i) The referred friend upon booking and paying the balance for a qualifying holiday. Referred friends must specify their referral code when booking their holiday with us to redeem Holiday Credits.

(ii) The referring customer once the referred friend has successfully paid the balance of the qualifying holiday booked.

We will add or deduct your Holiday Credit onto your account at these stages. Holiday Credits are for promotional purposes; they have no cash value and may not be transferred or exchanged for cash.

If for any reason you believe that there is a discrepancy regarding your balance of Holiday Credits, please contact us. All decisions regarding your balance will be final and at Norad Travel Group’s sole discretion.

Referrals should only be used for personal and non-commercial purposes, and only shared with personal contacts who will appreciate receiving these invitations. Referral links should not be published or shared where there is no reasonable basis for believing that all or most of the recipients are personal friends (such as voucher websites).

Referred Friends

Referred friends must specify their referral code when booking their first holiday with us for a Holiday Credit to be applied. They can book with any of the Norad Travel Group companies including Norad Travel, Howard Travel or Erne Travel.

Multiple Referrals

A referred friend may use a referral code once only. If a referred friend receives referral links from a number of our customers, only one will qualify. The unique referral code used by the referred friend will determine which referring customer receives Holiday Credit.


If any provision in these terms are held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void or unenforceable) will be struck and not affect the validity of and enforceability of the remaining provisions.

Termination and Changes

Norad Travel Group may suspend or terminate the Refer a Friend Programme or a customer’s ability to participate in the Refer a Friend Programme at any time for any reason.

We reserve the right to suspend accounts or remove Holiday Credits if we notice any activity that we believe is fraudulent, abusive, or in violation of the Norad Travel Group Terms of Business. We reserve the right to review and investigate all referral activities and to suspend accounts or modify referrals at our sole discretion as deemed fair and appropriate.

The scope, variety, and type of services and products that you may obtain by redeeming Holiday Credits can change at any time.

Updates to the Terms

We can update these terms at any time without prior notice. If we modify these terms, we will post the modification on the Norad Travel Group/Howard Travel/Erne Travel websites or services, which are effective upon posting. Continued participation in the Refer a Friend Programme after any modification shall constitute consent to such modification.