Trowbridge travel agency Howard Travel, part of the Norad Travel Group, has been named as one of the best travel agencies in the UK & Ireland.
Howard Travel was runner up in the South West region as part of the annual power-list of the nation’s best agents by industry bible the Travel Trade Gazette.
The TTG Top 50 Travel Agencies list was revealed in a glittering ceremony in Birmingham on Thursday night after an extensive judging process, which saw agents rated by tour operators and other suppliers, and then assessed by travel trade journalists. More than 900 travel agencies were under consideration for TTG’s Top 50 Travel Agencies 2018 from which a shortlist of 95 finalists was devised.
TTG group editor Pippa Jacks said: “Now in its third year, our Top 50 Travel Agencies initiative has seen us scour the UK and Ireland to uncover its most dedicated and dynamic travel agency businesses.
“It's been truly inspiring to hear how these agencies go above and beyond on a daily basis, to deliver extraordinary service and incredible value to their customers, and to support their local communities. Our winners demonstrate that travel retailing in 2018 is a vibrant and successful business sector, and that agents continue to prove their worth by delivering phenomenal customer service.”
Norad Travel Group Managing Director Linda Foote commented,
‘‘Our Howard Travel branch has been shortlisted every year since the Top 50 was launched, so it’s testament to the inspirational expertise and customer service dedication of our team in Trowbridge to again be recognised by our industry peers with our highest place yet in the UK’s Top 50 travel agencies. We intend to keep on doing what we do best.’’
A panel of 60 travel suppliers including airlines, tour operators and car hire providers rated agencies according to their business performance, customer service and innovation. Shortlisted agencies were additionally assessed through individual branch visits by TTG journalists.
27 April 2018.
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About Norad Travel Group:
Norad Travel Group is a specialist travel management and leisure travel organization based in Liss, Hants. Formed in 1981 Norad celebrated 35 years of success in 2016, and are influential members of the Guild of Travel Management Companies [GTMC] and the Advantage consortium of independent travel agents. Chairman Mick Gibbs serves on the GTMC board and chairs its technology committee. He also chairs the Focus Group of travel management specialists within Advantage.
About Travel Trade Gazette:
Travel Trade Gazette is the UK & Ireland’s leading travel industry magazine, publishing weekly since 1953. TTG’s annual Top 50 Travel Agencies list is formed of: the best three high street stores from each of 12 regions, and the best two nationwide agencies in each of seven categories. The ceremony took place at the Vox Centre at Resorts World Birmingham on April 26, 2018.