News Release - 20 May 2016
Howard Travel, the Trowbridge specialist travel agency and leading light within the Norad Travel Group’s Leisure Travel division was recently recognised as one of the UK’s Top 50 Travel Agents by influential travel industry publication Travel Trade Gazette at the glittering and prestigious Agents Awards event held at the NEC in Birmingham. This latest accolade for Group MD Linda Foote and her team of experts in Trowbridge followed hot on the heels of being shortlisted for the Travel Weekly Agent Achievement Awards 2016.
Linda Foote, Managing Director Leisure Travel at Norad Travel Group says, ‘These nominations are testament to the extensive expertise of our people. Howard Travel has a reputation that goes far beyond our local community here in Trowbridge; word of mouth about our service excellence has brought us regular clients from across the UK, but we never forget the importance of personal face-to-face relationships that has made such a difference to the success of our business over the last 35 years’.
Almost all of the 17-strong team have worked for Howard Travel for at least 10 years so they have got to know their customers well. ‘It’s a part of the job we all enjoy’, Linda says. ‘Over the years, as our customers move through their lives, we find the right holidays to suit from travelling as single people, through organising honeymoons, then family holidays and even post-retirement. Even their grown-up children come into the shop when they start travelling on their own. We continually research our customer’s interests and in order to ensure that our service keeps pace with the latest trends in travel, and customers consistently tell us that our personal service and attention to detail is what marks us out from the crowd. What is really rewarding is that not only our customers but also our competitors acknowledge that service distinction; we’re thrilled to be recognised as one of the UK’s finest travel agencies.’
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About Norad Travel Group:
Norad Travel Group is a full service specialist travel management and leisure travel organization headquartered in Liss, Hampshire. Formed in 1981 Norad are members of the influential Guild of Travel Management Companies and partners in the Advantage consortium of independent travel agency companies. Chairman Mick Gibbs is also chairman of the Focus Group of travel management specialists within Advantage.